DEVELOPMENT OF A WEB-BASED ONLINE QUEUE INFORMATION SYSTEM FOR THE PAGELARAN HEALTH CENTER

Gheriya Rahima; Muhamad Muslihudin

doi:10.56327/ijiscs.v9i1.1833

DEVELOPMENT OF A WEB-BASED ONLINE QUEUE INFORMATION SYSTEM FOR THE PAGELARAN HEALTH CENTER

Gheriya Rahima⁽¹⁾, Muhamad Muslihudin⁽²⁾,

(1) Information Systems, Bakti Nusantara Institute, Lampung
(2) Information Systems, Bakti Nusantara Institute, Lampung

Corresponding Author

Abstract

The implementation of a web-based queue ticket registration system is an effective solution to improve the efficiency of patient services at the Pagelaran Health Center. Currently, the queue registration process is still done manually by handwriting patient information, which often leads to inefficiencies, long queues, and data errors. This research aims to design a web-based queue information system that simplifies the registration process for both patients and health center staff. The system was developed using the waterfall method with PHP as the programming language and MySQL as the database. The features provided include online patient registration, automatic queue number generation, and queue status display. The results show that the system can reduce waiting times, facilitate real-time access to patient data, and improve service flow. The novelty of this study lies in its development of a simple, adaptable digital solution tailored to health centers still using traditional queue systems, enhancing healthcare access and service quality.

Keywords

Online Queue; Health Center; Waterfall; Website

References

E. Poerwandono, A. S. Anwar, S. Mutia, and Y. Damayanti, “Implementasi Sistem Antrian Pasien Berbasis Website Pada Klinik Sehat Tamba Kelurahan Cilangkap,” J. Pengabdi. Nas. Indones., vol. 5, no. 2, pp. 346–361, May 2024.

H. Rohman, A. K. Wati, and A. Kurniawan, “Implementasi Pendaftaran Online Pasien Rawat Jalan Berbasis Web Di Puskesmas,” J. Pengabdi. Masy. - Teknol. Digit. Indones., vol. 1, no. 1, p. 42, 2022.

M. I. T. Maulana, N. Dahri, and W. Yahyan, “Jurnal manajemen teknologi informatika,” Sist. Inf. Pengelolaan Nilai Berbas. Web Pada Sdn 13 Purus M., vol. 1, no. 2, pp. 66–74, 2023.

S. Lestari, A. Ihsan Nur, A. Ihsan Nur, D. Dionta, and J. Hutagalung Sari, “Sistem Pendaftaran Pasien Secara Online di UPTD Puskesmas Seputih Banyak Berbasis Web,” Smart Comp Jurnalnya Orang Pint. Komput., vol. 12, no. 2, pp. 505–516, 2023.

Ardimansyah, M. Syamsuddin, B. Rahman, A. As Bunni, and A. Syam, “PROSIDING SEMINAR ILMIAH SISTEM INFORMASI DAN TEKNOLOGI INFORMASI Pusat Penelitian dan Pengabdian pada Masyarakat (P3M) Universitas Dipa Makassar Perancangan Sistem Informasi Antrian Pasien Puskesmas Berbasis Website Menggunakan Metode Queue ( Studi Kasus,” Pros. Semin. Ilm. Sist. Inf. Dan Teknol. Inf., vol. 12, no. 1, pp. 533–539, 2023.

M. Gumanti, M. Muslihudin, and S. Mukodimah, Manajemen Proyek Sistem Informasi. Indramayu: Penerbit Adab, 2024.

R. S. Pressman, Software Engineering A Practitioner’s Approach. New York: Thomas Casson, 2001.

S. A. Muhamad Muslihudin, Fauzi, Metode Desain & Analisis Sistem Informasi Membangun Aplikasi Dengan UML Dan Model Terstruktur. Yogyakarta: Andi Offset, 2021.

R. Melyanti, D. Irfan, Ambiyar, A. Febriani, and R. Khairana, “Design of Online Queue System for Web-Based Visit of Patients,” J. Inf. Technol. Comput. Sci., vol. 3, no. 2, pp. 192–198, 2020.

R. G. Sirait, S. Z. Harahap, and I. Ritonga, “Rancang Bangun Sistem Antrian Online Menggunakan Metode Single Channel-Multi Phase Studi Pada Dinas Sosial Kabupaten Labuhanbatu,” Informatika, vol. 12, no. 1, pp. 58–68, 2024.

A. D. P. Ariyanto, A. F. Setyawan, and A. D. P. Citra, “Sosialisasi Penggunaan Sistem Antrian Online pada Pelayanan Klinik Pratama di Desa Kebongembong Provinsi Jawa Tengah,” J. Inov. Pengabdi. dan Pemberdaya. Masy., vol. 3, no. 1, pp. 449–454, 2023.

H. Susilo, N. Abdillah, M. Ikhsan, and H. Diana Morika, “Analisa Dan Perancangan Sistem Informasi Booking Antrian Pelayan Pada Klinik Medika SaintikaBerbasis Website,” J. Kesehat. Med. Saintika, vol. 14, no. Nomor 1, pp. 344–352, 2023.

J. Rosadi, F. Sembiring, and A. Erfina, “Implementasi TOGAF ADM pada Perancangan Sistem Informasi Antrian Klinik Berbasis Web dengan Estimasi Waktu Tunggu,” Jutisi J. Ilm. Tek. Inform. dan Sist. Inf., vol. 10, no. 3, p. 493, 2021.

R. Wardana, S. Sucipto, and R. Firliana, “Sistem Layanan Antrian Klinik Kesehatan Berbasis Web Dan Whatsapp Menggunakan Metode Fifo,” Multitek Indones., vol. 16, no. 2, pp. 21–34, 2022.

D. C. P. Buani and S. Yogi Gunawan, “Sistem Informasi Pendaftaran Pasien Secara Online Pada Puskesmas Citeureup,” IMTechno J. Ind. Manag. Technol., vol. 3, no. 1, pp. 6–11, 2022.

S. F. Karomah, A. P. Wicaksono, M. C. Roziqin, and E. Selviyanti, “Pembuatan Website Company Dengan Fitur Antrian Online Dan Pendaftaran Pasien Rawat Jalan Di Puskesmas Wringin Bondowoso,” J-REMI J. Rekam Med. dan Inf. Kesehat., vol. 4, no. 1, pp. 1–11, 2022.

A. N. B. Pitaloka, R. Suppa, and A. A. H. Dani, “Aplikasi Antrian Online Berbasis Android (Studi Kasus: Antrian Puskesmas Bua Kabupaten Luwu),” Dewantara J. Technol., vol. 3, no. 2, pp. 15–21, 2022.

D. Eko Cahyono, “Perancangan Sistem Informasi Antrian Pasien Di UPT Puskesmas Kaligesing,” J. Ekon. Dan Tek. Inform., vol. 9, no. 2, pp. 76–81, 2021.

A. Astita, H. Arfandy, and N. I. Burhanuddin, “Rancang Bangun Aplikasi Pemanggil Nomor Antrian Berbasis Website Untuk Meningkatkan Efisiensi Loket Pelayanan Di Puskesmas Lambale,” J. Ilmu Komput. dan Teknol. Inf., vol. 1, no. 2, pp. 74–82, 2024.

Full Text: PDF